Privacy Policy

Effective Date: 3/1/ 1, 2025

VelociTEAM Strategies ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, velociteamstrategies.com (the "Site"), and when you use our services, including DSCVR, UNCVR, CHATR, DIALR, and VIZN.

y using the Site and our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the Site or our services.

Scope & Compliance

This Privacy Policy applies only to U.S. residents and is compliant with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). Your use of the Site is entirely optional, and you may opt out of data tracking at any time.

We use tracking and identification pixels to collect data to enhance user experience and communication. By accepting cookies, you consent to the collection and use of your data for outreach via voice, text, or other means as outlined below.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Billing Information: Credit card details and billing address.
Shipping Information: Shipping address.
Usage Information: Details about your interactions with our Site and services, including IP address, browser type, pages visited, and time spent on the Site.
Communication Records: Transcripts and recordings of communications with our AI voice agents and customer service representatives.
Third-Party Information: Data from third-party sources, such as identity graphs, to enhance our ability to reach you through personalized marketing and promotional efforts.

How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To process and fulfill your purchases.
Communication: To contact you regarding your orders, our products, and services.
Service Improvement: To analyze user behavior and improve the Site and our services.
Marketing: To provide you with personalized advertising and promotional content.
Legal Compliance: To comply with legal obligations, including GDPR and CCPA regulations.

Tracking & Identification Pixels

We use tracking technologies, including cookies, web beacons, and other identification pixels, to:

Analyze website traffic and user behavior.
Improve website functionality and service delivery.
Enable targeted advertising and outreach efforts.
Enhance user experience through personalized content.

You may disable cookies in your browser settings; however, this may limit your ability to use certain features of the Site.

Marketing & Communications Consent

By providing consent through our website (e.g., accepting cookies or submitting a form), you agree that we may contact you via email, text, SMS, or phone calls, including outreach by AI-driven agents. Opt-in consent may be obtained in writing, online, or verbally during interactions with our services. You may opt out of marketing communications at any time by following the opt-out instructions in the communication or contacting us at info@dialragent.ai.

How We Share Your Information

We may share your personal information with third-party service providers to assist in:

Order Fulfillment: Shipping partners to deliver your orders.
Payment Processing: Secure payment gateways to handle transactions.
Marketing Efforts: Third-party advertising platforms for targeted marketing.

Additionally, VelociTEAM Strategies may conduct outreach on behalf of engaged clients, who are responsible for maintaining compliance with relevant privacy laws.

Your Rights Under CCPA & GDPR

If you are a California resident (CCPA) or a European Union resident (GDPR), you have specific rights regarding your personal data, including:

The right to access your personal information.
The right to request deletion of your data.
The right to opt out of data collection and sale.
The right to correct inaccuracies in your information.
The right to receive details on how your data is used.

To exercise these rights, contact us at info@dialragent.ai.

Security Measures

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security system is 100% secure, and we cannot guarantee absolute protection.

Use of DSCVR, UNCVR, CHATR, DIALR, and VIZN

Use of DSCVR, UNCVR, CHATR, DIALR, and VIZN is governed by this Privacy Policy until individual Master Use Agreements are provided during the contract process.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting the revised version on our Site. Continued use of the Site or our services after updates signifies your acceptance of the revised Privacy Policy.

Contact Us

For questions or concerns about this Privacy Policy or our data handling practices, please contact us at info@dialragent.ai.