Security First

    Trust Center

    VelociTEAM Strategies maintains a security-first approach to platform operations, leveraging enterprise-grade cloud infrastructure from certified providers.

    Systems Status

    Active Online

    Security

    Secured

    Issues

    All Systems Operational

    No known issues

    Security Overview

    Our architecture implements defense-in-depth principles with multiple layers of administrative, technical, and operational controls.

    Infrastructure

    SOC 2 Type II & ISO 27001 certified providers

    Encryption

    AES-256 at rest, TLS 1.3 in transit

    Access Control

    RBAC with MFA enforced

    Testing

    Continuous adversarial testing

    Compliance

    HIPAA BAA available

    AI Services

    SOC 2 certified, no data training

    Infrastructure Security

    Cloud-Native Architecture

    Our platform operates entirely on cloud-native infrastructure with no on-premise components. This architecture provides:

    • Geographic redundancy and high availability
    • Automated backup and disaster recovery
    • Platform-level DDoS protection and traffic filtering
    • Continuous monitoring through provider security operations centers

    Provider Certifications

    All infrastructure providers maintain current SOC 2 Type II certification and/or ISO 27001 certification. Provider compliance reports are available upon request under NDA.

    Data Protection

    Encryption Standards

    Data TypeEncryption Standard
    Data at RestAES-256 encryption for all database storage and file systems
    Data in TransitTLS 1.3 encryption for all data transmission
    Voice CommunicationsSRTP encryption for all voice data
    Database ConnectionsSSL-encrypted with certificate validation

    Data Isolation

    Multi-tenant data isolation is enforced at the database level using row-level security (RLS) policies. Each client workspace is logically segregated with enforced access boundaries preventing cross-tenant data access.

    Access Control

    Authentication

    • Multi-factor authentication (MFA) required for all administrative access
    • Managed identity provider for centralized authentication
    • Strong password requirements enforced at identity provider level
    • No shared credentials permitted

    Authorization

    • Role-based access control (RBAC) with principle of least privilege
    • Administrative access restricted to company officers only
    • Quarterly access reviews with immediate revocation upon role change
    • Comprehensive audit logging of all access and changes

    Security Operations

    Continuous Monitoring

    • • Real-time monitoring through infrastructure provider dashboards
    • • Automated alerting for security events and anomalies
    • • Third-party service status monitoring with internal logging
    • • API usage monitoring and rate limiting

    Security Testing

    Automated adversarial security testing is conducted continuously against development and production systems. Testing covers authorization bypass, privilege escalation, input validation, and API abuse scenarios.

    Incident Response

    • • Defined incident response procedures with clear escalation paths
    • • Security events trigger immediate same-business-day investigation
    • • Formal breach determination completed within 72 hours
    • • Customer notification issued per applicable regulatory requirements

    Business Continuity

    • • Automated daily backups through managed database services
    • • Point-in-time recovery capability with configurable retention
    • • Geographic distribution of backup storage
    • • Recovery procedures validated through platform-native tools

    Compliance & Privacy

    Regulatory Alignment

    • HIPAA: Business Associate Agreements available for healthcare clients
    • GDPR/CCPA: Privacy-aligned data handling practices
    • Data minimization principles applied to all collection
    • Data subject request procedures documented and operational

    AI Services

    • AI capabilities delivered through commercial API services from SOC 2 certified providers
    • Customer data explicitly excluded from model training
    • Transient processing only — no persistent storage in AI systems
    • Complete audit trail maintained for all AI interactions

    Governance

    • Formal security policies reviewed quarterly and upon material change
    • Centralized asset register maintained with risk classifications
    • Vendor evaluation based on security certifications and compliance status
    • Documentation maintained as part of SOC 2 readiness alignment

    Security Contact

    For security inquiries, vulnerability reports, or to request additional documentation:

    secureops@velociteamstrategies.com

    Additional security documentation, including detailed architecture documents and compliance artifacts, is available under mutual NDA.